**Job Summary:**
We are seeking a Service Advisor for our Payne Rio Grande City Dodge/Ford location. The Service Advisor will be responsible for greeting customers, assessing their service needs, recommending services, and providing accurate cost estimates. This role requires excellent customer service skills, technical knowledge of automotive repairs, and the ability to effectively communicate with both customers and technicians.

**Qualifications:**
- High school diploma or equivalent; some college or technical training preferred
- Proven experience as a Service Advisor in an automotive dealership setting
- Strong knowledge of automotive systems and repairs
- Excellent communication and customer service skills
- Ability to multitask, prioritize work, and stay organized in a fast-paced environment
- Proficiency with automotive service software and basic computer skills

**Responsibilities:**
- Greet customers warmly and assess their service needs
- Consult with customers on recommended services and explain costs and time estimates
- Schedule service appointments and follow up with customers on status and completion times
- Coordinate with the service team and technicians to ensure timely and efficient service
- Provide exceptional customer service throughout the service process
- Maintain accurate records of customer interactions, services performed, and vehicle history
- Upsell additional services and products as needed while maintaining customer trust and satisfaction
- Stay updated on new products, services, and industry trends to better serve customers

**Benefits:**
- Competitive salary based on experience
- Health, dental, and vision insurance
- Retirement savings plan
- Paid time off and holidays
- Training and development opportunities
- Employee discounts on services and products